Unified Workspace for Contact Centers
Contact Center Software That Makes Customer Support Easy
OpenFin unifies your existing contact center applications and empowers your agents to provide better customer experiences by spending less time finding information across different apps and more on delivering service.
Next-Gen Agent Experience
A Single Pane of Glass
Unify all of your agents’ apps to help them get more done in less time. Enable them to manage their workflows across multiple channels from one central place.
Workspace provides an intuitive environment for agents so they can deliver exceptional service.
Integrate Your Existing In-House Apps
Integrate them with OpenFin with just a few lines of code to deliver the best workflow experiences—no need to rip and replace.
Open and Flexible
Have complete control and flexibility. Customize Workspace with your branding and themes so you can create the productivity platform that's exactly right for you.
All Your Contact Center Apps. One Workspace.
OpenFin takes the hassle out of your workflows, so you can focus on what truly matters.
Improved Customer Experience
Up to 50% of each contact center call is silent. Our all-in-one workplace will help agents spend less time finding information across different apps and more on problem-solving.
Better Customer Experiences with a Seamless Single Pane of Glass
Today, organizations need to transform contact center technology so they can make customer service the best it can be.
Download our white paper to learn how OpenFin transforms contact centers.
Get Started with OpenFin
Optimize workflows to deliver exceptional customer experiences. Sign up for a demo to see how OpenFin boosts agent productivity.